Red is the first thing you notice upon entering the Ruby Slots Casino. It is pervasive. Their theme is ruby red, and they’re undoubtedly sticking to it. Aside from the site’s overwhelming saturation of red, navigation is simple. There are clear tabs across the top of the page and an abundance of information on the website to answer any queries you might have. Such as, will your software be compatible with my Mac? Unfortunately, the answer is “no” For Mac users such as myself, there is the Instant Play option, which also enables you to try before you buy and play for fun. Due to the fact that I only had access to Instant Play, I am unable to corroborate if there is a difference in the game selection offered by the downloadable software. One can presume that there must be a distinction; otherwise, what would be the purpose of the download?
The site is owned and operated by Virtual Casino Group, with a Costa Rican license. Powered by Real Time Gaming software, the site is accessible to participants from multiple countries, including the United States. You shouldn’t expect any assistance if English is not your native tongue, as there are no alternatives provided. The site’s Real Time Gaming software enables it to offer a vast selection of slot games and table games. Unfortunately, many of these games are aesthetically and functionally dated.
Virtual Casino Group has a poor reputation in terms of withdrawals. The general consensus is that they make the procedure extremely difficult and sluggish. The feedback for Ruby Slots Casino appears to be identical to that of other online casinos, as the site is prohibited on a number of sites that track consumer feedback for online casinos. Players frequently report that, should you win, you will be required to comply with a lengthy and perplexing set of terms and conditions as well as a stringent vetting procedure that may prevent you from ever receiving your winnings. Recent feedback appears to indicate a greater propensity for resolving payment issues than in the past, but you may still have to wait quite a while for your money.
Registering at Ruby Slots Casino
Signing up for Ruby Slots Casino is a relatively painless procedure if you opt for instant play. Simply click the registration tab, enter your name, date of birth, and email address, select a username and password, and you’re good to go. If you choose to download the software, you will be able to establish an account once it has been installed. Visit the cashier tab to make a cash deposit and choose a welcome incentive from the drop-down menu. As far as I can tell, there is no minimum deposit amount required when creating an account, although a minimum deposit of $30 is required to activate the welcome incentive. As with any online casino, ensure that you enter the correct information, as you will be required to complete out a verification form and provide supporting documentation if you wish to withdraw funds.
Numerous bonuses are available at Ruby Slots Casino.
The welcome incentives at Ruby Slots Casino can be used on slots, Keno, BlackJack, and other table games. The redeemable codes can be located on the website’s promotions page. When you create an account and make your first deposit, you simply input the bonus code or select from a drop-down menu to redeem your bonus. You can also take advantage of no-deposit benefits at Ruby Slots Casino. They can be used at any time on any game and are once again redeemed using a code discovered on the promotions page. There is a truly enormous variety of incentives from which to choose. However, improper use of bonuses and free chips (such as not making a deposit between each free chip received) can result in forfeiture of winnings, so read the terms and conditions carefully.
Become a Ruby Slots High Roller
In contrast to other sites where you are placed on the lowest tier of the VIP Programme upon joining, it appears that you must request VIP treatment at Ruby Slots Casino. The only information provided regarding the terms of joining the ‘VIP Program’ is a phone number for the ‘VIP Hosts,’ who are presumably the guardians of the online velvet rope and can provide additional details.
The VIP levels are (predictably) a progression of precious stones culminating in (you predicted it) ruby. The first level is Opal, the second is Sapphire, the third is Diamond, the fourth is Emerald, and the fifth is Ruby. Each level is accompanied by an ever-increasing Welcome Bonus in the form of a free chip, the ability to earn Comp points based on decreasing wager amounts, and VIP-exclusive offers.
Massive Game Collection at Ruby Slots Casino
I will begin with the advantages. Despite its moniker, Ruby Slots Casino has a large variety of table games in addition to its vast selection of slot machines. The variations of blackjack available to players include conventional blackjack, Super 21 and Pontoon. There are European and American variations of Roulette, as well as variants of games such as 3 Card Rummy, Craps, and Keno. Video poker players are also well taken care of, with a vast selection of options that include both single-hand and multi-hand games. Three-reel and five-reel slots, as well as games with progressive rewards, constitute the most extensive selection of games. Live Dealer games of any kind are unavailable at Ruby Slots Casino.
The quality of these titles is where everything falls short, however. Many of them are truly unsightly and out of date. Personally, if I’m going to spend hours gazing at something on a screen, I want it to be at least passable-looking. Especially the slot games suffer from a severe dearth of features. It’s a rather peculiar arrangement. Why have an online casino if you’re not going to take advantage of the technological advantages it has over traditional casinos? Why not be creative and amuse your customers?
Making deposits and withdrawals at Ruby Slots is a grey area.
This is where things truly begin to become gray. Before deciding whether to make a cash deposit at Ruby Slots Casino, you should carefully consider the following information. Find the cashier icon after logging into your account to make a deposit. You will then be presented with a limited selection of payment methods, including credit/debit cards, e-wallets, and Bitcoin. All wagers are made in dollars, but deposits can be made in any currency, which will be converted to dollars and credited to your account at the “current true bank exchange rate.” I have no idea where they obtain this rate.
As stated previously, there are numerous reports of customers who were unable to withdraw money from the casino or who had to wait months for the opportunity. Therefore, withdrawing money is not simple. Apparently, you only need to select ‘cashier’ and then ‘withdraw money’. You will then be presented with a variety of withdrawal options, such as currency deposit, an e-wallet function, Bitcoin, wire transfer, and bank check. None of the fees associated with each payment method are disclosed on the website. You must contact customer support to obtain this information.
All withdrawal requests must be assessed and approved by the casino prior to being processed, and the casino offers both Express and Standard Approval. Express Approval is primarily for players withdrawing less than $200 or who do not use a match incentive. The request is expected to be reviewed, approved, or denied within three business days. The request will be reviewed and approved or denied within seven business days for those who require standard approval. Whether Express or Standard, all payments are processed within ten business days of approval. Therefore, hypothetically, you could submit a Standard Approval withdrawal request on Saturday, 1st of Month X, and not receive your funds until Tuesday, 25th of Month X!
Unless otherwise stated, Ruby Slots Casino allows a maximum weekly payout of $2,000, though VIP players can receive higher amounts. Before a withdrawal can be processed, you must provide a valid photo ID and confirmation of address for verification purposes. If you made a deposit with a credit card, you must complete a Credit Card Agreement Form. Additionally, it is important to note that some of their processors pre-approve transactions before processing them in bulk. This means that if your transaction is declined during one of these bulk payments and you have generated winnings from your pre-approved deposit, those winnings will be voided.
In conclusion, Ruby Slots Casino recommends that you maintain a record of all your transactions and winnings in the event of a dispute (this is highly recommended!). This section informs you that if you receive a payment by check, you must deposit it within 30 days of receipt. Any delay could render the check insufficient for payment.
Support Services at Ruby Slots
Dedicated email addresses for Customer Support, Deposits, and Payouts make it easy to get in touch with Ruby Slots Casino should you encounter issues with the withdrawal process. In addition, there is a toll-free (U.S.) phone number and live messaging service that is available 24/7.
Address and contact information:
Chat: 24/7 Live messaging available
Phone: Phone is not available
Ruby Slots Mobile Casino
There is the option to use mobile gaming if you wish to play Ruby Slots Casino when you are out and about. At the time of writing, the only method to access this is through the internet browser on your mobile phone, as there is no dedicated app available. Unfortunately, the mobile site cannot be accessed without first creating an account. In order to test the activities prior to making a cash deposit, you must sign up and then select the practice mode option when registering.
The mobile gaming experience at Ruby Slots Casino was unpleasant, as the games appeared even more antiquated when viewed on a mobile device, and there was a smaller selection than on the main site. When you click “more games,” you are redirected to a page that urges you to acquire the Ruby Slots Casino software in order to access the largest selection of games. Throughout the practice session, you are repeatedly encouraged to fund your account.
This ruby requires some polishing!
I am certain that there is still a market for this form of casino, but I am not it. I need to be entertained, not left behind by non-Mac-compatible software. I require more than basic slot machines and outdated table games. I can compare it to abandoning the luxury and entertainment of your modern hotel-casino on the Las Vegas Strip and heading to Old Town. After an hour, you return to the boulevard in search of variety and innovation. Due to the casino’s outdated, featureless games, difficult withdrawal procedure, and confusing terms and conditions that can result in winnings being voided, I cannot recommend it highly.